Quality of Health Service: Issues and Measures to Improve

Authors

  • Dhruba Nepal Public Administration and Procurement Expert
  • Yugal Jyoty Nepal Consultant Surgeon, Pyuthan Hospital

DOI:

https://doi.org/10.3126/prashasan.v52i1.44582

Keywords:

Health service, National Health Center, OCED, MSS, ICT

Abstract

Health service is considered fundamental right of every citizen in the Constitution of Nepal, so it obviously becomes obligation of the State. Service quality has many dimensions, among them responsiveness towards patients is an indispensable one. Service quality and health service quality are defined differently by different writers. To improve health service quality, some measures are deemed necessary to be taken immediately. Among them, ingraining a culture of quality and use of technology are primary ones. This article focuses on the problems in health quality and some measures to be adopted in order to improve the service quality.

Downloads

Download data is not yet available.
Abstract
152
PDF
501
Cover Prashasan

Downloads

Published

2021-10-01

How to Cite

Nepal, D., & Nepal, Y. J. (2021). Quality of Health Service: Issues and Measures to Improve. Prashasan: The Nepalese Journal of Public Administration, 52(1), 181–188. https://doi.org/10.3126/prashasan.v52i1.44582

Issue

Vol. 52 No. 1 (2021)

Section

Articles

License

  • The copyright of published materials of the journal remains with Ministry of Federal Affairs and General Administration.
  • The published article cannot be reproduced or copied commercially by any person or institution but it can be used non-commercially for academic, research and training purpose providing proper citation is given.