Psychological Entitlement and Cyberloafing: Mediating Role of Perceived Organizational Justice among Employees of Nepali Commercial Banks

Abstract

Drawing on social learning and equity theories, this study investigates the mediating role of perceived organizational justice (POJ) in the relationship between psychological entitlement (PE) and cyberloafing (CL) among employees of Nepali commercial banks. Data were collected through a cross-sectional survey using a self-reported questionnaire from 250 employees selected via purposive sampling. Partial least squares structural equation modeling was employed to test the proposed model. The results indicate that PE significantly influences POJ, and POJ partially mediates the relationship between PE and CL. This study underscores the importance of understanding CL in the banking sector and its organizational implications. Notably, it is among the first to explore the mediating role of POJ in the relationship between PE and CL within the context of Nepali bankers. The limitations of the study are highlighted and directions for future research are indicated.