ADHIKARI, P. R. Determinants of Electronic Customer Relationship Management (E-CRM) Systems in the Nepalese Insurance Sector. The Journal of Economic Concerns, [S. l.], v. 15, n. 1, p. 143–160, 2024. DOI: 10.3126/tjec.v15i1.70247. Disponível em: https://nepjol.info./index.php/tjec/article/view/70247. Acesso em: 3 dec. 2024.