Khanal, Rajan, and Trilochan Pokharel. “Innovating Public Service: The System Thinking Approach”. Prashasan: The Nepalese Journal of Public Administration 53, no. 1 (June 30, 2022): 214–230. Accessed November 22, 2024. https://nepjol.info./index.php/prashasan/article/view/46332.