SHRESTHA, P.; PRAJAPATI, M. The Balanced Scorecard Approach with Customer Dimension . Nepalese Journal of Management Research, [S. l.], v. 4, n. 1, p. 1–6, 2024. DOI: 10.3126/njmgtres.v4i1.63692. Disponível em: https://nepjol.info./index.php/njmgtres/article/view/63692. Acesso em: 3 dec. 2024.