P, R.; J, N. The Impact of Emotional Intelligence on the Conflict Resolution in Banking Sector. Apex Journal of Business and Management, [S. l.], v. 3, n. 2, p. 131–142, 2024. Disponível em: https://nepjol.info./index.php/ajbm/article/view/70311. Acesso em: 21 nov. 2024.