Duty Bearers and Care Seekers

Authors

  • Gehanath Baral Chairman, Nepal Health Research Council, Department of Obstetrics and Gynecology, Nobel Medical College Teaching Hospital, Biratnagar, Nepal https://orcid.org/0000-0002-3319-5516

DOI:

https://doi.org/10.3126/jonmc.v12i2.60798

Keywords:

Business system, Care-seeker, Duty-bearer, Health service

Abstract

Health care systems and businesses have a common format of service delivery to the customer. Both internal and external customers are there and the difference is in the urgency, degree of continuity of care, and sensitivity of issues. Motivation of internal customers and satisfaction of external customers are the key elements of success. The service system is described as a Four-block service system.

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Author Biography

Gehanath Baral, Chairman, Nepal Health Research Council, Department of Obstetrics and Gynecology, Nobel Medical College Teaching Hospital, Biratnagar, Nepal

Professor

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Published

2023-12-31

How to Cite

Baral, G. (2023). Duty Bearers and Care Seekers. Journal of Nobel Medical College, 12(2), 1–2. https://doi.org/10.3126/jonmc.v12i2.60798

Issue

Section

Editorial